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North Phoenix hail on October 21: how to vet a roofer before you sign

On Wednesday afternoon, October 21, 2026, a storm dropped golf ball to baseball-sized hail on a north Phoenix neighborhood near 19th Avenue and Peoria, and around the Metrocenter area near Peoria and 31st Avenues, according to FOX 10 Phoenix. Windows were shattered and hail punched holes in a home’s siding. Azfamily reported heavy hail on cars and homes in the North Mountain area around 3:30 p.m., and a tree falling into an apartment building near 28th and Peoria avenues.

Neither report says how many roofs were damaged. Hail that breaks windows can also crack tiles or bruise shingles, but plenty of roofs on the same street come through fine. The only way to know about yours is to have it looked at. For a first check from the ground, our roof check after the October 20 and 21 storms walks through it.

Expect knocks on the door

After storms, the Arizona Attorney General’s office has urged Arizonans to stay vigilant when contractors approach them. Its September 2025 after-storm consumer alert lists steps that fit north Phoenix this week just as well. Some people who knock will be honest. The steps below protect you either way.

Before you sign anything

  • Check the license. Look the company up with the Arizona Registrar of Contractors at roc.az.gov, including any complaints on file.
  • Get more than one estimate. Compare price and what is actually included.
  • Get it in writing. The contract should spell out the work, the cost and the timeline.
  • Do not sign on the spot. Pressure to decide today is a reason to wait.
  • Do not pay in full up front. A reasonable down payment is normal. The balance comes after the work is finished and checked.
  • Call your insurer yourself. Ask what your policy covers before anyone else tells you what it covers.
  • Ask neighbors. Referrals from people you know are worth more than a flyer.
  • Be skeptical of offers that seem too good to be true.

Fair questions to ask any roofer

  • What is your ROC license number? Then look it up yourself.
  • Can I see photos of the damage you found, with the spot on the roof marked?
  • Is this a repair or a replacement, and why?
  • Who will actually be on my roof doing the work?

A good roofer will answer all four without fuss. That includes us.

If something feels wrong

The Attorney General’s office takes consumer fraud complaints at azag.gov/consumer or (602) 542-5763. Complaints about a contractor go to the Registrar of Contractors at roc.az.gov/file-complaint.

For more, see our guide to choosing a roofing company in Arizona and our page on roof insurance claims.

If you live in north Phoenix and want a second opinion, Apex Roofing Systems offers a free roof inspection. We will show you photos of what we find, including when we find nothing wrong. Request a free roof inspection or call (480) 808-ROOF (7663). You can also read about our work in Phoenix.

Sources: FOX 10 Phoenix, North Phoenix neighborhood slammed by severe storm, damaging hail (Oct. 21, 2026); Azfamily, Storms knock out power, damage Phoenix-area apartments (Oct. 21, 2026); Arizona Attorney General, consumer alert on after-storm fraud (Sept. 29, 2025); KTAR News, coverage of the Attorney General’s alert (Sept. 2025).

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